How Can We Help You?

Find answers to common questions, troubleshoot issues, or get in touch with our support team.

❓ Frequently Asked Questions

How do I install Smart Tab Organizer?

Smart Tab Organizer is available on the Chrome Web Store. Simply search for "Smart Tab Organizer" and click "Add to Chrome" to install the extension.

Is Smart Tab Organizer free to use?

Yes! Smart Tab Organizer offers a free version with core features. Premium features are available through our subscription plans for advanced users.

Does Smart Tab Organizer work with other browsers?

Currently, Smart Tab Organizer is optimized for Chrome and Chromium-based browsers like Microsoft Edge. We're working on Firefox support.

Is my browsing data safe?

Absolutely! We take privacy seriously. Your tab data is stored locally on your device and is never transmitted to our servers unless you explicitly enable cloud sync.

How do I organize my tabs automatically?

Smart Tab Organizer uses AI to automatically group your tabs based on content similarity and usage patterns. You can also manually create groups and customize the organization rules.

Can I export my tab organization?

Yes! You can export your tab groups and settings as a backup or to transfer them to another device. This feature is available in the extension settings.

🔧 Troubleshooting

Extension not working after installation

Solution:

  1. Refresh all your browser tabs
  2. Check if the extension is enabled in Chrome's extension manager
  3. Try restarting your browser
  4. If the issue persists, try reinstalling the extension

Tabs not organizing automatically

Solution:

  1. Check if auto-organization is enabled in settings
  2. Ensure you have sufficient tabs open for grouping
  3. Try manually triggering organization from the extension menu
  4. Check if any browser restrictions are blocking the extension

Performance issues or slow browser

Solution:

  1. Enable tab suspension for inactive tabs
  2. Reduce the number of open tabs
  3. Check if other extensions are conflicting
  4. Clear browser cache and cookies

Extension icon not appearing

Solution:

  1. Pin the extension to your toolbar in Chrome settings
  2. Check if the extension is hidden in the extensions menu
  3. Try clicking the puzzle piece icon to find Smart Tab Organizer
  4. Reinstall the extension if needed

📧 Contact Support

Can't find what you're looking for? Our support team is here to help!

📧 Email Support

Primary Support: support@smarttaborganizer.com

Response Time: Within 24 hours

For technical issues, feature requests, and general questions.

🔒 Privacy & Legal

Privacy Questions: privacy@smarttaborganizer.com

Legal Inquiries: legal@smarttaborganizer.com

For privacy concerns, data requests, and legal matters.

💼 Business Inquiries

Partnerships: partnerships@smarttaborganizer.com

General: hello@smarttaborganizer.com

For business partnerships, press inquiries, and general contact.

🕒 Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Weekends: Limited support available

Holidays: Reduced support hours